From "I need a washer"
to the perfect match.
Shopping Flows are interactive decision trees that guide customers through product selection step by step. Instead of browsing 500 washers, the customer answers a few questions — budget, capacity, features — and gets a curated shortlist. Built in the admin UI, no code required. Keyword-triggered, priority-ordered, and role-filtered.
Decision trees that sell.
Each flow is a tree of steps and options. The customer clicks through choices, and each choice narrows the product set until they reach a recommendation.
Visual flow builder
Create flows, steps, and options in the admin UI. Each step has a question and a set of clickable options that branch to the next step or a product recommendation.
Keyword triggering
Flows activate when a customer types matching keywords. Priority ordering ensures the most specific flow wins. Checked before custom pipelines in the routing chain.
Role-based access
Control which flows are visible to customers, employees, or agents. Internal flows stay private — customer-facing flows appear in the chat widget.
Shopping Flows, running on your catalog.
30-minute walkthrough on your real catalog. No slideware, no demo data.