Session intelligence

Every visitor's path,
from first click to close.

Visitor Journeys reconstructs the full session timeline for every visitor — pages viewed, products browsed, chat messages sent, and actions taken. Combined with predictive scoring, you see not just what happened but where the opportunity was. Filter by buy propensity, abandonment risk, demographic segment, or conversion outcome.

Data analyst reviewing visitor analytics on multiple monitors

See what they saw, know what they wanted.

Every page view, every chat turn, every product interaction — reconstructed into a timeline you can filter, search, and learn from.

Full session timeline

Page views, time on page, scroll depth, chat opens, messages sent, products clicked, shopping flow steps completed — all in chronological order.

Predictive overlay

Buy propensity and abandonment risk are computed at every event. The journey timeline shows how scores evolved — so you can see exactly when a visitor was ready to buy.

Segment and filter

Filter journeys by outcome (converted, abandoned, returned), by demographic segment, by product category, or by score threshold. Find patterns, not anecdotes.

JM
Visitor #4,821 · Ashland, KY
7 events · 12 min session · May 2, 2026
82
Buy
34
Risk
Landed on homepage
Direct traffic · Mobile Safari
12
2:14p
Browsed Sofas & Sectionals
Category page · 2m 18s
28
2:15p
Opened chat widget
"Do you have this sectional in gray?"
54
2:17p
Viewed Ashley Rawcliffe Sectional
Product page · 3m 42s · $1,299
71
2:19p
Asked about financing
"What financing options do you have?"
82
2:22p
Checked store availability
Ashland store · 3 on floor
82
2:24p
Session ended
No conversion · High buy propensity · Follow-up candidate
82
2:26p
See it in action

Visitor Journeys, on your real traffic.

30-minute walkthrough on your real catalog. No slideware, no demo data.