Deployed in enterprise retail production

Your customers get answers.
Your team gets time back.

Replace expensive chatbot subscriptions with an AI platform that knows your products, your inventory, and your business.

Schedule a Demo
$50K+
Annual savings per location
$0.02
Per conversation
24/7
Always available
97%
Query accuracy
Vectrant conversation management dashboard
Deployed in production
Big Sandy Superstore Spirit Sight

See what your team gets

A complete platform for customer support, product discovery, and business intelligence.

AI chat widget with product recommendations
Customer-facing chat widget
Product catalog management interface
Product catalog with semantic search
AI room visualization showing furniture placement
AI room visualization

The math is simple.

Traditional AI Chatbots
$0.99 per resolution × 100,000 conversations
$99,000/yr
Vectrant
$0.02 per conversation × 100,000 conversations
$2,000/yr
Annual savings
$97,000
per 100,000 conversations

Self-hosted. No per-conversation fees. You control the infrastructure and the cost.

24/7 without overtime
AI handles customer inquiries around the clock. No night shifts, no weekend staffing, no holiday coverage gaps.
Deflect 60%+ routine inquiries
Store hours, return policies, product specs, delivery status. The questions your team answers hundreds of times a month.
Live in one day, not six months
Import your catalog, upload your documents, embed the widget. Most retailers are operational within a single business day.

Calculate your savings

Drag the slider to see how much you could save by switching from per-resolution pricing to Vectrant.

1K 25K 50K 75K 100K
Intercom Fin
$0.99 per resolution
$118,800
per year
Zendesk AI
$1.00 per resolution
$120,000
per year
Vectrant
~$0.02 per conversation
$2,400
per year
Your annual savings with Vectrant
$116,400

One platform. Complete coverage.

01

Product Intelligence

Automated product feed import with semantic search across your entire catalog. Price-aware queries, guided shopping decision trees, and AI-powered room visualization that lets customers see products in their own space.

Customers find and compare products without calling your store.
Product catalog interface
02

Knowledge & Operations

A RAG knowledge base ingesting PDF, DOCX, XLSX, PPTX, CSV, and Markdown. ERP integration surfaces real inventory data. Custom pipelines serve customers and internal teams through the same platform.

When a product is out of stock, Vectrant tells the customer when more arrive.
Custom pipeline builder
03

Agent Command Center

Live agent takeover of any AI conversation. AI-suggested responses, conversation auto-summaries, canned response templates, internal notes, performance metrics, and real-time typing indicators.

Your support team handles complex issues while AI handles the routine.
Agent conversation dashboard
04

Deploy & Scale

One line of JavaScript embeds a white-label chat widget on any website, with automatic brand color sync and mobile responsiveness. Deploys on your infrastructure with full admin configuration via browser.

Go from first login to live customer conversations in a single day.
Embeddable chat widget
05

AI Room Visualization

Customers upload a photo of their room and see how a product looks in their space. AI-powered image generation replaces existing furniture, matching camera angle, lighting, and shadows.

Customers see it before they buy it — from their own living room.
Original room photo
AI-generated room with product

Security & data sovereignty

Your customer data stays on your infrastructure. Vectrant is self-hosted — no data leaves your environment, ever.

Self-hosted deployment
Runs entirely on your infrastructure. Cloud, on-premise, or hybrid. Customer conversations never touch third-party servers.
Four-tier access control
Role-based permissions for admin, agent, employee, and customer roles. JWT authentication with configurable session management.
Two-factor authentication
TOTP-based 2FA required for all admin, agent, and employee accounts. Compatible with Google Authenticator, Authy, and any TOTP app.
PII detection & redaction
Automatic detection and redaction of personally identifiable information in customer conversations.
Comprehensive audit logging
Every admin action, login attempt, and configuration change is logged with timestamps, user IDs, and IP addresses.
Input sanitization & rate limiting
All user input is sanitized before processing. Tiered rate limiting prevents abuse across all API endpoints.
TLS encryption
TLS 1.2/1.3 with HSTS enforcement. Automated SSL certificate management via Let's Encrypt.
License enforcement
Cryptographically signed license files control feature access, user limits, and conversation caps. RSA-4096 verification.

Production-grade infrastructure

Vectrant is a complete system, not a wrapper around an API. Every component is containerized, health-checked, and designed for enterprise reliability.

9
Docker services
228+
API endpoints
8
Automated tasks
23
API modules

LLM support: Anthropic Claude, OpenAI GPT, Google Gemini, Mistral, and any OpenAI-compatible API — including locally hosted models like Llama and Ollama. Switch providers with a single configuration change.

Go live in a day.

Step 1

Connect

Import your product catalog CSV, upload knowledge base documents, and connect your ERP for inventory data.

Step 2

Configure

Set up guided shopping flows, build custom knowledge pipelines, configure your brand colors and widget greeting.

Step 3

Deploy

Add one line of JavaScript to your website. Your AI-powered support system is live.

Built for retail. Not bolted on.

Capability Vectrant Intercom Fin Zendesk AI Generic Bot
Per-conversation cost ~$0.02 $0.99 $1.00 $0.50+
Product catalog search ✓ — — —
Guided shopping flows ✓ — — —
AI room visualization ✓ — — —
ERP / inventory integration ✓ — — —
Self-hosted option ✓ SaaS only SaaS only Varies
No-code pipelines ✓ Limited Limited —
Two-factor authentication ✓ ✓ ✓ —
White-label widget ✓ ✓ ✓ Varies
Agent dashboard ✓ ✓ ✓ —
Multi-format ingestion ✓ Limited Limited —
Source code access ✓ — — Varies

Pricing

Three plans sized for where your business is today. All include the full Vectrant platform. No per-resolution fees — competitors charge $0.99–$2.00 per conversation. We charge $0.

Starter
$799/mo
For single-location retailers getting started with AI support.
Customer-facing chat widget, product catalog integration, knowledge base up to 500 documents, basic analytics, email support. 10,000 conversations per month.
Schedule a Demo
Growth
$2,500/mo
For multi-location retailers ready to scale across stores and teams.
All Starter capabilities plus guided shopping flows, internal business pipelines, ERP and inventory sync, agent dashboard with live takeover, custom pipeline builder, and priority support. 50,000 conversations per month.
Schedule a Demo
Enterprise
$60,000/yr
For large retailers who want full control on their own infrastructure.
Self-hosted deployment, all platform capabilities, unlimited conversations and documents, dedicated onboarding and training, annual updates and patches, dedicated account manager.
Contact Sales

Need something beyond standard licensing? Contact us to discuss custom arrangements.

Common questions

Most retailers are live within a single day. Import your product catalog, upload your documents, brand your widget, and embed it on your site with one line of JavaScript.
No. The admin dashboard is designed for non-technical users. Product feeds sync automatically, knowledge base updates are drag-and-drop, and shopping flows are built with a visual editor. All configuration is done through the browser.
PDF, DOCX, XLSX, PPTX, Markdown, CSV, and plain text. Documents are automatically chunked, embedded, and indexed for semantic search.
Vectrant is self-hosted — your data never leaves your infrastructure. The platform includes JWT authentication, four-tier role-based access control, TOTP two-factor authentication, PII detection and redaction, input sanitization, rate limiting, TLS encryption, and comprehensive audit logging.
All admin, agent, and employee accounts are required to set up TOTP-based two-factor authentication on their first login. Users scan a QR code with any authenticator app (Google Authenticator, Authy, etc.) and receive 8 single-use recovery codes. Customer accounts are not required to use 2FA.
Yes. The embeddable widget automatically syncs with your brand colors, supports custom greetings and suggestion chips, and can be fully styled to match your website. Your customers will never know it's Vectrant.
Customers browsing your product catalog can upload a photo of their room and see how a piece of furniture or appliance would look in their actual space. The AI matches perspective, lighting, and scale — and even replaces existing items of the same type. Available on desktop and mobile via the chat widget.
Vectrant supports Anthropic Claude, OpenAI GPT, Google Gemini, Mistral, and any OpenAI-compatible API — including locally hosted models like Llama and Ollama. Switch between providers with a single configuration change.

Ready to see Vectrant in action?

Schedule a Demo