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October 2026

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October 01, 2026
Retail AI and Margin Recovery: What Chat Data Reveals

Most retail AI platforms optimize for service volume. The ones deployed in production optimize for margin. Here's what the data reveals.

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October 01, 2026
Retail AI and Conversion Rate Lift: What Chat Flows Reveal

Most retail AI deployments measure deflection, not conversion. Here's what shopping flows actually reveal about revenue impact.

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